Orders & Payment
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and PayPal. All transactions are encrypted and secure.
Can I modify or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. After that, the order enters production and cannot be changed. Please contact us immediately if you need to make changes.
Is it safe to shop on your website?
Absolutely. We use SSL encryption for all transactions, and your payment information is never stored on our servers. We comply with PCI DSS standards.
Shipping
How long does shipping take?
Standard shipping takes 5-10 business days. Express shipping (2-5 business days) is available at checkout. Delivery times may vary during peak seasons.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times are typically 7-14 business days. Customs duties and taxes may apply.
How much does shipping cost?
Standard shipping is free on all orders over $75. For orders under $75, standard shipping is $5.95. Express shipping rates are calculated at checkout.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy for unworn, unwashed items in their original condition with tags attached.
How do I start a return?
Contact our support team at Contact@nordjik.com with your order number. We'll provide a return authorization and instructions.
How long do refunds take?
Once we receive your returned item, refunds are processed within 5-7 business days to your original payment method.
Products & Sizing
How do your sizes run?
Our garments are designed for a regular, comfortable fit. We recommend ordering your usual size. Detailed measurements are available on each product page.
What materials do you use?
We primarily use 100% organic ring-spun cotton for our t-shirts and blends of organic cotton with recycled polyester for hoodies and sweatshirts.
Are your products ethically made?
Yes. We are committed to ethical production practices. Our manufacturing partners meet strict standards for worker welfare and fair wages.
Still Have Questions?
Our team is here to help. Reach out and we'll respond within 24 hours.
Contact Support